It’s not unusual to see a letter from a disgruntled resident in the local paper, bringing attention to Labour run Harrow Council’s reluctance to repair street lights. Said resident will probably have tried several times to get a faulty light repaired, before giving up trying to talk to the lacklustre authority responsible for actually carrying out the repair, and being forced to get some publicity about it. Invariably, the council then come pathetic excuse such as the link from the website to the tracking system not working, or that it had been repaired, but broke again within seven nanosconds of the repair crew leaving.
Indeed, unless you’ve witnessed the frustration of trying to get a faulty light repaired, you probably can’t imagine the lengths the council appear to go to in order to avoid fixing it.
Indeed, the council now seems to have given up actually promising to fix anything – where it once promised on its website to attend to repair (see above for a definition of what that means…) within three days, they now merely suggest that they’ll do this “…as quickly as practicable…” – which could mean weeks or months.
Now you see it…
Now you don’t.
Do residents ever recall being asked if this was acceptable? To leave streets or alleyways in complete and utter darkness for month after month? No, of course we weren’t.