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Apr 15 2011

Harrow showcased in Europe

Harrow Council has received European recognition for its work developing personal budgets for social care users, at an industry conference in Finland

Harrow’s innovation in this area, which is social care tailored to suit the needs and lifestyle of the resident, was showcased at Finland ‘s first national conference on personal budgets.

Harrow’s innovation in this area, which is social care tailored to suit the needs and lifestyle of the resident, was showcased at Finland ‘s first national conference on personal budgets.

Portfolio Holder for Adult Social Care on Harrow Council, Cllr Margaret Davine said:

“We are very proud to be a leader in personalisation, giving residents in need of social care greater choice and independence. Personal budgets are about putting residents in control and supporting them to live full and active lives as independently as possible. This is why it has been so successful in Harrow and is a model that industry chiefs in Europe are now looking to copy.”

The conference in Helsinki last month, brought together 200 key stakeholders from central and local government in Finland , the voluntary sector, customers and carers, to consider the way forward.

Harrow Council officers Jonathan Price, Head of Reablement and Personalisation and David Fabbro, Programme Manager, were invited to showcase their pioneering work. They presented the local government perspective on the delivery of personal budgets and personalisation, outlining the practical changes required to deliver personal budgets and the benefits involved for people receiving social care support in this way.

“Finland has a very well developed social care system but support is delivered in traditional ways. We were very pleased to be asked to assist colleagues in Finland to look at new ways of supporting people.” –Paul Najsarek, Corporate Director of Adults and Housing

Three years ago, Harrow ‘s adult social care department was rated as one of the poorest in the country. The council set out on a journey to transform adult care services in the borough by listening to its residents and actively involving them in the transformation. Three years on, through pioneering work on personal budgets and improving the independence of residents, Harrow is the most improved adult social care department in London and has become a national leader in personalisation.

Harrow ‘s work in this area has also earned the council a Support for Independence Award at the NHS London Health and Social Care Awards 2010, and a regional finalist position at the Health and Social Care National Awards 2010. In March 2011, the council’s Adults and Housing directorate was also a finalist at this year’s LGC Awards for ‘Management Team of the Year’.

During a visit in August 2010, the Department of Health commended Harrow for being the first authority in the country to introduce the online portal for residents to purchase services, shop4support.

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