Jan 24 2013

Harrow’s Care Homes scored highly by CQC

harrow_council_logoSome good news from Harrow Council this morning, to say that their council run in-house residential care homes have received top marks following a string of unannounced visits from the Care Quality Commission. The latest report to be published was for Gordon Avenue Care Home in Stanmore, which was inspected in November.

The service was found to be very good in all aspects of Quality of Care and Support; Quality of Environment; Quality of Staffing and Quality of Management and Leadership. Inspectors praised the way staff respected each person’s independence and their involvement in planning their own care. Their report also highlighted the high health and safety standards of the home, and the way residents were given plenty of choice and were being kept safe.

Portfolio Holder for Adult Social Care Cllr Margaret Davine said: “Our staff work hard to ensure that all residents feel safe and happy and we try to tailor services to meet residents’ needs, helping them to remain as independent as possible while also feeling able to ask for help when they need it. It is good to see our care homes praised by the CQC and I am confident we will keep building on our successful track record.”

Victoria Adebiyi, Unit Manager added: “The team is delighted with our latest CQC report. The report reflects the hard work of the team in collaboration with our residents and family representatives to ensure better outcomes for our service users. We are committed to continued improvement in outcomes for those who live at Gordon Avenue.”

Other care homes which have recently had good inspections include Roxborough Park – which also has accreditation from the National Autistic Society – and 7 Kenton Road . The reports for Southdown and Woodlands, which were inspected in December and earlier this month, are due to be published shortly. Initial feedback from inspectors was positive for both units.

Bernie Flaherty, Director of Adult’s Social Services said: “I am delighted that the CQC has been to all our care homes and very proud that we have achieved high standards of care, safety and management. The health and well being of people in our care is at the very heart of what we do. We take standards very seriously and the managers and staff at all our centres have worked hard to improve outcomes for people living here and I am pleased that the CQC were able to report back on this.”

Source: Harrow Council

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