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Jul 11 2011

Dial 101 for Met Police Non-Emergency Calls

dial101

The Metropolitan Police last year launched their new telephone number for reporting crime that has already happened. From the Met’s website:

The Metropolitan Police Service is here for London 24/7. We’re committed to making it quicker and easier for you to get the service you need from us. That’s why we’ve introduced 101 – the new number to call to contact your local police. You can call 101 to report a crime that has already happened, seek crime prevention advice or make us aware of any policing issues in your local area. When you call us we can speak to you in your own language if you cannot, or have difficulty, speaking English.

If you are deaf, deafened, hard of hearing or have a speech impairment, a text phone is available on 18001 101.

Using 101 for situations that do not require an immediate police response helps keep 999 available for when there is an emergency. An emergency is when a crime is happening, someone suspected of a crime is nearby, someone is injured, being threatened or in danger.

Calls to 101 from landlines and mobiles cost 15 pence per call, no matter what time of day you call or how long your call lasts.

Using 101 for situations, that do not require an immediate police response (such as those outlined above) helps keep 999 available for when there is an emergency.

An emergency is when a crime is happening, someone suspected of a crime is nearby, or if someone is injured, being threatened or in danger.

The Met have provided a list of frequently asked questions, here and details of when to use 101 here. As they say, 101 is now the only number to call when you want to get through to your local police when it’s less urgent than 999.

Trivia fact: 999 has been around since July 1937, when it first opened in London. It was the first service of it’s type in the world.

Source: Metropolitan Police

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